Picture Chicago’s 911 alarm center. Pretty busy, yes? And like abounding added alarm centers, it has affluence of advisers who booty Family and Medical Leave Act (FMLA) leave.
Two years ago, about 50 percent of the center’s alarm takers were on some blazon of absence angry to the FMLA. Imagine if on any accustomed workday, 50 percent of your workforce was absent on leave. Could you run a business?
Fast advanced to today, back the alarm centermost has bargain FMLA use by 4,000 hours, cut absence by over 900 accouterment and bargain overtime costs by about $1 million. That’s about $1 actor in bargain overtime costs.
How did Chicago do it? As the Chicago Sun-Times reported, the burghal acclimated several analytical accoutrement to abate FMLA abuse, for instance by:
Insights for Employers
The city’s outstanding assignment to abate FMLA corruption is a alarm to activity for the blow of us. Let me hone in on how you can chase Chicago’s advance to abate FMLA corruption in your own workplace:
Alicia Tate-Nadeau, controlling administrator of Chicago’s Office of Emergency Management and Communications, put it this way:
“Once we see a trend, we sit bottomward with the agent and let them apperceive we’re seeing a trend. Is there commodity abaft that? We like to attending at our advisers holistically—not aloof the time they’re at work. Maybe there’s commodity that causes that trend. And area we see bright cases of abuses, we are advising them to be accursed and put on the do-not-hire list.”
Jeff Nowakis a Chicago-based accomplice and co-chair of the activity and application convenance at Franczek Radelet P.C. and columnist of the FMLA Insights blog, area this commodity originally appeared. © 2018 Franczek Radelet P.C. All rights reserved. Republished with permission.
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