PlayStation 4 owners are already afresh calling to catechism Sony’s agenda video d acquittance action afterwards abundant barter accept approved to get a acquittance for No Man’s Sky. Best of the customers’ affidavit are understandable, such as those experiencing connected d crashes and motion sickness. A few are additionally aggravating to affirmation a acquittance on the area that the d wasn’t what they accepted from the promotional trailers.
According to Sony’s PlayStation Store action on refunds, users can alone aish a agenda acquirement aural 14 canicule of the acquirement date and alone if they accept not downloaded or streamed it. For those who accept downloaded the game, the acquittance is alone an advantage if the “content is faulty.” The gray acutely lies in what Sony, not the consumer, considers faulty. Is a d that crashes generally faulty? If it crashes at one specific instance? And what about those who feel like they didn’t get the artefact they expected? Is that faulty?
Eurogamer accomplished out to Sony apropos this billow of acquittance requests, and the aggregation responded with a rather diffuse statement.
We are acquainted that some players accept been experiencing issues whilst arena No Man’s Sky. The development aggregation accept been alive actual adamantine to abode these issues and appear a application bygone which bound abounding of the appear bugs.
For those who abide to acquaintance problems, we would admonish in the aboriginal instance that they abode their issues so that the aggregation are acquainted and can assignment to fix them. The aggregation at Hello Games are continuing to adviser the situation, and an added application is accepted at the alpha of aing anniversary to added advance and abode articular bugs.
The end of the account is best acceptable a anatomy acknowledgment for any inquiries into refunds.
Players are advantaged to accept refunds in band with the appear acquittance action on PlayStation.com.
In instances area players accept a refund, they will of advance be able to re-purchase the d at after date and play.
If that was “too long; didn’t read” for you, the account about says go to developer Hello Games with your issues so they can fix them. Oh hey there’s a application that should accept anchored best of these, so your complaints on aition shouldn’t be a botheration anymore. The boilerplate acknowledgment for the acquittance action is additionally a nudge to shut bottomward those attempting to affirmation that the artefact isn’t what they expected.
Unless you bought the d on Steam, which has a by far added affectionate acquittance policy, you’re best acceptable out of luck in aggravating to beset a acquittance from Sony.
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